In addition to the higher end of ICT, there appear to be important opportunities at a lower technical level, including call centers, equipment repair and maintenance hubs, and certified manpower services.
Given rapid growth of ICT outsourcing throughout the region, this area can grow rapidly to the extent that people with the right skills and credentials are developed, and firms with market linkages and the ability to organize the work are attracted or expanded.
The Competitiveness Project will support workforce development solutions as well as supporting market linkages and FDI in the sector.
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